FAQs
Do you host weddings on your property?
Do you allow group bookings?
In order to provide an excellent experience for all our guests, we cannot allow groups larger than 6 people. Thank you for your understanding.
If you are interested in a fantastic ranch location for your group/family gathering on the central coast, we highly recommend you check out Cottontail Creek Ranch just 45 minutes south of Treebones.
Why are you so strict about occupancy limits?
Adhering to strict occupancy limits is the Big Sur yin & yang: it is the balance between sharing Treebones with families and really small groups while maintaining the quiet, peaceful ambience our visitors have come to expect and enjoy – especially those celebrating an anniversary, a honeymoon… recovering from chemo or a personal loss.
Do children count when booking?
We welcome children age 13 and older to stay overnight at Treebones. In the past, we have tried with younger ages but it has not worked out.
Do you allow children at Treebones?
We welcome children age 13 and older to stay overnight at Treebones. In the past, we have tried with younger ages but it has not worked out.
Please keep in mind, guests may briefly experience younger children who live on property, or are here dining with us.
Treebones has two yurts to accommodate families. The rest of the yurts & campsites have a strict occupancy of two guests, regardless of age.
If you visit with your older children please note that the yurts and lodge area are very “communal” in nature. It requires all guests to monitor conversations and personal activities so as to be considerate to others. Noise complaints may require intervention from our Management team and could affect your stay.
Please only book if you know your family and older children are capable of quietly entertaining themselves and will show respect for our other guests who may be here celebrating a honeymoon, or here for the quiet and peace for other personal reasons like grief or loss.
Do you offer electric car charging on property?
No, Treebones is off grid and we produce our own limited power, therefore we are unable to offer charging for electric vehicles at this time.
I know you do not allow dogs at the Resort but can I leave my dog in the car?
No. It is illegal in California! The parking is not within view or ear shot of most of the yurts.
Is Treebones a Glamping experience?
Yes! Glamping is the description used for a camping experience that has a bit of ‘glamour’ to it…like our comfy king beds, warm comforters, restaurant and other amenities nearby like yoga classes, massage, hot tub and pool.
Are the Yurts soundproof?
No, Yurts are glorified tents fashioned after aboriginal Mongolian structures.
You will hear the wind tapping on the tent walls, the patter of rain on the roof, the elephant seals barking at night on the shore. Because the yurts are not entirely soundproof we do remind guests and Treebones staff to keep their voices on the ‘low down’ since conversations in and around the yurts can carry! There is also a designated ‘quiet time’ of 9pm to 8am and no amplified music permitted in the yurts.
If you are the type of person who is really sensitive to extraneous noise, sorry but Treebones may not be the best place for you. While we are sure our guests will be stunned & impressed by the remote natural outdoor setting, expansive ocean & coastal views and the warmth of the staff — we cannot guarantee that you will experience absolute silence here due to the intrinsic nature of the dwellings. (PS We gladly hand out earplugs to any guests who have forgotten theirs at home).
How far is the walk to the restroom from my yurt?
The men’s and ladies restrooms and shower facilities are heated and are centrally located at the main lodge. From the yurts and campsites, it is about a 1 to 3 minute walk depending on which yurt you are in… Remember to bring a flashlight for trips in the middle of the night (also a good time for star gazing!)
Will I be cold in the yurt?
You may be a bit chilly from time to time, that is why we recommend you pack plenty of layered clothing and warm pajamas, as if you were going camping…. All the yurts have some type of heating unit, but the intrinsic nature of the tent- like yurt causes the temperature inside the yurt to somewhat mirror the ambient temperature outside.
Is there WiFi at Treebones?
We offer free wireless satellite internet in the lodge. Satellite internet will not support streaming /downloading of videos, or skype / FaceTime. Although satellite internet does typically allow for email and social media, it can some times be spotty so please come prepared to unplug as much as possible. In the case of an emergency, front desk personnel can be reached 7:30am-10:00pm at (805) 927-2390
Is there cell phone reception at Treebones?
Unfortunately there is no cell phone reception at Treebones. We do, however, have an outdoor pay phone for the convenience of our guests.
What bugs & other critters are at Treebones?
We are 99% always mosquito free!
In September and October Treebones shares the coast with small pesky ‘kelp’ flies. These flies are actually part of an amazing yearly life-cycle that occurs nearby on the beaches. During the autumn months the kelp goes through a natural decomposition. As the kelp dies and decomposes on the shoreline, vital nutrients trickle back into the ocean where sea life feeds on it. The pesky flies also feed & breed on the kelp – and then they fly over to visit Treebones!
Rest assured! health experts confirm that the kelp flies are not considered a threat to human health in any way, but are more simply just a plain nuisance!
There are ticks on the hiking trails and in areas of dense brush. Long sleeves tops and long pants are recommended when you are hiking.
Larger creatures seldom seen often but nearby: foxes, coyotes, rabbits, owls, hawks, rattlesnakes, deer…and of course, raccoons which sometimes frequent the campsites so any food items must be well sealed and contained!
Is your online calendar current?
Yes, always!!
Can I bring my own wine or beer into the lodge?
There is a $25 corkage fee. Try our selection of wines and beer by the bottle and on tap in the Sushi Bar.
What is the cancellation policy?
All reservations final within 7 days of arrival date. No cancellations or changes within 7 days of arrival due to unfavorable changes in weather. The entire booking becomes non-refundable within 7 days of arrival.
Changes or cancellations 7 days prior to the arrival date will incur an administrative & processing fee of $35.00
Within 24 hours of receiving your email confirmation, you may cancel to receive a full refund, provided your arrival date is not within 72 hours of your stay.