Last Updated: May 2026

Welcome to Treebones Resort. Your privacy matters to us. This Privacy Policy explains how Treebones Resort collects, uses, and protects information when you visit our website, make a reservation, contact us, or interact with our services.

Treebones Resort is a family built eco resort located on the Big Sur coast offering unique lodging, dining, wellness, and guest experiences rooted in sustainability, hospitality, and connection to place.

By using this website, you agree to the practices described below.

Information We Collect

We may collect the following types of information:

Information You Provide Directly

When you interact with our website or services, you may voluntarily provide information including:

• Name
• Email address
• Phone number
• Mailing address
• Reservation details
• Payment information
• Special requests or preferences
• Information submitted through contact forms or email inquiries

This information may be collected when you:

• Make a reservation
• Purchase dining or event tickets
• Sign up for newsletters or updates
• Contact us directly
• Submit inquiries regarding accommodations, dining, massage, yoga, or events

Automatically Collected Information

Like most websites, we automatically collect certain technical information when you browse our site, including:

• IP address
• Browser type
• Device information
• Operating system
• Referring website
• Pages visited
• Time spent on pages
• Website interactions

We may use cookies, analytics tools, and similar technologies to better understand how visitors use our site and improve the user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Remember user preferences
• Analyze website traffic and performance
• Support marketing and advertising efforts

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that some portions of the site may not function properly if cookies are disabled.

How We Use Information

We may use collected information to:

• Process reservations and payments
• Respond to inquiries and customer service requests
• Communicate booking confirmations and updates
• Improve website functionality and user experience
• Send occasional marketing communications or resort updates
• Analyze trends and website usage
• Maintain website security and prevent misuse
• Comply with legal obligations

Reservation and Payment Processing

Reservations and purchases may be processed through third party booking or payment providers. We do not store full payment card details on our own servers.

Third party providers may collect and process payment information according to their own privacy policies and security standards.

Email Communications

If you provide your email address, we may occasionally send:

• Reservation related communications
• Property updates
• Special offers
• Event announcements
• Resort news

You may unsubscribe from marketing emails at any time using the unsubscribe link included in those communications.

Sharing of Information

We do not sell your personal information.

We may share information with trusted third party service providers who help us operate our business, including:

• Reservation systems
• Payment processors
• Website hosting providers
• Email communication platforms
• Analytics services

Information may also be disclosed if required by law or necessary to protect our rights, property, guests, or operations.

Data Security

We take reasonable administrative, technical, and physical measures to help protect your information from unauthorized access, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third Party Links

Our website may contain links to third party websites, booking platforms, social media platforms, or external resources. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review the privacy policies of any third party sites you visit.

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) or other applicable laws, including the right to:

• Request access to personal information we collect
• Request deletion of certain personal information
• Request information about how data is used or shared

To make a privacy related request, please contact us using the information below.

Children’s Privacy

Treebones Resort is designed primarily for adult guests and does not knowingly collect personal information from children under 13 years of age.

If we become aware that information from a child under 13 has been collected without parental consent, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, services, or legal requirements.

Updated versions will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Treebones Resort
71895 Highway 1
Big Sur, CA 93920
Phone: (805) 927-2390
Website: treebonesresort.com